Intelli Help Center

Welcome to the Intelli documentation. Whether you're setting up your first AI assistant, connecting WhatsApp, or sending your first campaign, you'll find a step-by-step guide here.

Frequently read articles

How to connect WhatsApp Business to Intelli

Link your WhatsApp Business number and start replying from Intelli.

Build your first campaign

Audiences, templates, send — the full path to your first bulk message.

Set up your AI assistant in 5 minutes

Create an assistant, give it knowledge, and shape its voice with prompts.

Add the website chat widget to your site

Put Intelli on your website with a small embed snippet.

Why is my template stuck on PENDING?

How WhatsApp template review works and how to get approved faster.

Manage teammates, roles, and invites

Invite your team, assign roles, and switch between organizations.

Browse by topic

Get Started

Best place to start — sign up, set up your assistant, connect your first channel.

Channels

Connect WhatsApp, Instagram, Messenger, and your website widget.

Inbox & Support

Conversations, tickets and escalations, and notifications.

Audiences & Campaigns

Contacts, custom fields, message templates, and bulk campaigns.

Automation & Commerce

Chatbots and flows, if-this-then-that rules, and selling from chat.

Workspace

Teammates and roles, billing and plans, and analytics.

Reference

One-pagers and quick lookups for power users, like the audience flow.

Developer Platform

Building on our APIs? Head to the developer and partner platform.

Still need help?

Can't find what you're looking for? Our team is just a message away:

In the app — for any general or technical issue, file a ticket at Settings → Support Tickets. We respond within 48–72 hours.
By email — write to [email protected].